Inside Sales Representative
Job No:
NSC193
Location:
Regina
Northern Strands Group of Companies provide an all-inclusive solution for construction, mining, engineering, equipment, and supply requirements with top-notch craftsmanship, cutting-edge innovation, and dedication to health, safety, environment, and community. We are proudly Canadian, and globally capable.
Our diverse Group of Companies consists of Northern Strands, Fortis Mining, Engineering, & Manufacturing, and Certified Sales & Rentals comprising 14 divisions ranging from rigging/lifting products, fall protection, suspended access, agri-business field services and safety training to mining site services, fabrication, rentals, repairs, testing and recertification. This diversity provides for an exciting environment with the opportunity to work with our employees and managers in every division.
Northern Strands is growing, and we're on the lookout for a passionate, detail-driven Inside Sales Representative for our Regina location. This position's primary responsibilities are completing order desk transactions, answering customer inquiries, and providing information regarding the organization's goods and services. A friendly professional demeanor is required for direct in-person sales, as well as phone sales. Northern Strands is a proud Saskatchewan-based company known for our innovation, integrity, and deep ties to the communities we serve.
Location: Regina, SK
Why You’ll Love Working Here
- Collaboration – complementary Group of Companies servicing the mining and construction industries
- Innovation– if it doesn’t exist, we will engineer and manufacture it
- Excellence – be a part of an industry leader in quality, safety, & integrity
- Culture – a diverse team that values collaboration, innovation, and community
What You’ll Be Doing
- Complete customer orders accurately and in a timely manner, while providing the highest level of customer service
- Assist customers by researching requests and working to locate exact or similar goods and materials that meet the customers requirements
- Provide quotes to customers and follow-up to ensure orders are filled
- Complete weekly expediting reports to track quotes, orders, and purchases
- Assist the Outside Sales team, when requested, with pricing, placing orders, providing customer feedback, sharing new customer leads, etc.
- Display professional and courteous attitude to all customers, both internal and external
- Record amounts of material or items received or distributed via tracking system
- Maintain documents, files, and records for the purpose of documenting activities and providing reliable resource information
- Respond to inquiries of internal staff for the purpose of providing information and/or direction regarding the status of available goods, deliveries, etc.
- Other related duties as assigned
What You Bring to the Table
- Minimum Grade 12 education, with secondary schooling considered an asset
- 2+ years work experience in a similar role would be preferred
- Experience in sourcing and purchasing goods and materials would be considered an asset
- Knowledge and previous experience using Sage 300 or other inventory/sale software would be considered an asset
- Certificates related to mining or construction would be considered an asset
- Ability to build customer relations and maintain customer confidence
- Strong organizational skills with attention to detail
- Strong ability to communicate effectively in English, both verbally and in writing
- Able to handle competing priorities simultaneously; work well under pressure with time-sensitive deadlines
- Possess a positive and professional work attitude
- Any equivalent combination of training, education, and experience, that provides the required skills, knowledge, and abilities for the position
What We Offer
- Support in your career development aspirations
- Access to courses, certifications, and training programs
- Mentorship opportunities with experienced professionals and journeypersons
- Discover pathways for advancement within Northern Strands Group of Companies
- Health and Wellness
- Employee group benefits including health, dental, vision, short- and long-term disability, and life insurance
- Employee perks including wellness and fitness membership discounts
- 24/7 access to free short-term counselling services through our Employee & Family Assistance Program
- Compensation Rewards
- Competitive wage based on qualifications and experience
- Company-matched RSP to help you plan your future
- An inclusive culture that values innovation, safety, and continuous learning
- Ergonomic workstations
- Team building events and community fundraisers
- Commitment to diversity, equity, and inclusion
Northern Strands Group of Companies is an equal opportunity employer.
We thank all applicants, however only those selected to continue the recruitment process will be contacted.